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No Heat in Your Home: Is It an HVAC Emergency and When Should You Call?

When it comes to keeping your home in Schertz, TX, comfortably warm this winter, a reliable heating system is an absolute must. Unfortunately, if your existing system is not turning on, it can create a big problem for your household. We’ll address the question “Is no heating an emergency repair?” and discuss what you should do.

Cold couple in parkas calling for heating repair

Is No Heat in Your Home an HVAC Emergency?

One of the biggest questions homeowners ask is, “Does no heat mean an emergency repair?” Having no heat in your home is certainly an emergency. It’s helpful to know some key things you can try on your own and know when to call in our professionals.

Extreme cold puts household members at risk and can cause your home’s piping to freeze up. If you live with seniors, young children, or other vulnerable people, your furnace not turning on is an emergency situation. If your carbon monoxide detectors are going off, or you detect an electrical burning smell coming from your heating equipment, it’s an emergency.

You can describe a no-heat situation in several ways. It may mean that your furnace won’t turn on at all. It could mean that your heater is running but blowing cold air. It could mean that you don’t have heat in some rooms while others remain warm. A no-heat emergency may also involve your heater short-cycling, which occurs when it frequently turns on and off. Your heater may even be producing a burning smell during operation.

Quick Checks Before You Call for Emergency Service

If there isn’t an odd burning smell and your carbon monoxide detectors aren’t going off, you may be able to troubleshoot your furnace. First on our furnace troubleshooting checklist is checking your thermostat settings. Make sure your thermostat is set to heating. If your thermostat isn’t turning on, you can try resetting the circuit breaker and replacing its batteries.

Check your air filter to see if it’s dirty. If it is, it could be restricting airflow throughout your ducting. This can cause your furnace to overheat and automatically shut off as a safety mechanism. Additionally, the same issue could happen if you have obvious vent blockages, such as many of your vents and registers being closed.

Signs You Should Turn the System Off Immediately

There are some situations where you’ll want to immediately shut off your heating system and call for emergency heater repair. If you notice a burning smell, it’s likely you have an electrical or overheating issue. If there’s unusual noise, like screeching or loud banging, shut your system down.

If there is visible smoke or soot from the furnace, turn it off immediately, as that’s a severe safety hazard. If you smell rotten eggs or sulfur, shut the appliance off, and be sure to shut off the gas supply valve, too. If you tried resetting your circuit breaker, but it keeps tripping, it’s best to wait for our emergency furnace repair technicians. Additionally, if your carbon monoxide detectors are going off, you need to open your doors and windows and shut off your furnace.

When It’s Safe to Wait for Normal Business Hours

Not every problem with your heating system warrants 24/7 HVAC service. If your heating system is malfunctioning, but the temperature outside is mild, it’s best to wait for normal business hours. If your home has a secondary source of heat, it’s best to rely on that until normal business hours. However, if you don’t have a backup heating source, and the outside temperatures are chilly, it’s best to call for emergency repair service.

How G1 Air Handles 24/7 Emergency HVAC Calls

If your heater stopped working suddenly and it’s freezing outside, it warrants a call for emergency furnace repair service. At G1 Air, we believe in always being here to assist our neighbors when major issues strike. We’re available 24/7 and will answer the phone night and day to ensure you get the help you need.

We conveniently work on all types of home heating systems, regardless of model or brand name. When you call us for service, we’ll get one of our emergency technicians promptly on the way to you. When our technician arrives, they’ll listen to what you’re experiencing with your furnace. Then, they’ll do a thorough evaluation of your system to determine the root cause of the problem.

Our technicians will thoroughly explain the issue to you so that you’re well-informed about what’s going on. Next, they’ll get to work repairing your heating system as promptly as possible. Most repairs can be completed within a couple of hours. Our technician can provide you with a more accurate timeframe once they fully understand the severity of the issue.

If you have an aging heating system, one that’s no longer under warranty, or one that requires expensive repairs, you may want to consider replacing it. Our knowledgeable technicians can provide insight into the best course of action for long-term sustainability. We also offer full system replacements if you would like an upgrade.

Preventing Future No-Heat Surprises With Maintenance

One of the best ways to avoid having issues with your heating system is to get routine maintenance. We recommend our professional tune-up early in the fall to prep your heater for the upcoming winter season. During our maintenance, we’ll inspect all the components of your furnace or other heating system. This service is necessary to maintain the warranty coverage on your heating system.

If there are any worn-out or defective components, we’ll replace them. This goes a long way in minimizing your chance of experiencing a major heater breakdown in winter. We offer our unique Airssurance maintenance plan. Once you sign up, we’ll automatically come out once a year to service your system. This plan comes with some great benefits, like no surprise fees and priority service.

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Schedule an Appointment With G1 Air Today!

G1 Air is your go-to expert for emergency heating repair. We routinely offer specials on our services and products, which you can find on our website. We provide free estimates and financing on approved credit for new system purchases. All our technicians are fully certified and licensed.

We stand behind all our work with a 100% customer satisfaction guarantee to give you peace of mind. All military members and first responders will receive our 10% HERO discount as our way of saying thank you. We’re a Mitsubishi Electric Ductless Elite Pro and a Trane Comfort Specialist. We’ve been proudly serving Schertz and the surrounding areas since 2017.

Contact our team at G1 Air anytime to get the prompt heating assistance that you need.

FAQs

Whether it’s when to call for emergency HVAC repair or if you should wait until business hours, we get lots of questions. Below, we’ll answer some of the most common questions so you can be better-informed on the subject.


If your thermostat seems to be working but your furnace isn’t turning on, it could be due to a couple of different issues. The problem may lie with your thermostat, its wiring, or the circuit breaker for your furnace. It could also be due to a faulty limit switch or malfunctioning ignition components.

There are a few reasons your furnace may seem like it’s blowing cold air. It could have a dirty air filter that’s restricting the majority of its warm air from penetrating your rooms. It could also be that your blower fan is set to “on” and is constantly running even when your furnace isn’t actually on.

Space heaters can be a great alternate source of heat until one of our HVAC technicians can repair your heating system. When using space heaters, place them away from areas where people walk and at least a few feet from curtains and other objects. Never leave a space heater running if you’re not at home, as doing so could greatly increase your risk of having a house fire.

When you call us for emergency heating repair, we’ll provide you with an estimated time of arrival. When our technician arrives, we’ll do a quick and thorough diagnosis of your HVAC system to determine the root cause of the malfunction. We’ll explain everything thoroughly to you and perform prompt repair services to get your system back up and running.

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HVAC Repairs, Installations, and Maintenance Reply

  • AC repair, replacement, and maintenance
  • Heating repair, replacement, and maintenance
  • Ductwork replacement and sealing